As a content specialist intern at Sportsman’s Supply (wholesale distributor of archery, camping, fishing, optics and other outdoor sporting goods), your role is to assist our staff in making sure all of our content is correct and updated in a timely basis. This will include our customer’s platforms as well as our internal systems. It is critical to our success that the content matches the exact item the end customer will receive. You will work in a highly dynamic business culture where being a valued team member and continuous learning are your top priorities.
Set up new items on existing customers’ websites
Set up all existing items for new customers with regards to restrictions
Perform item and image maintenance for all customers
Take and edit item images when needed
Update incorrect data in our ERP system when requested
Create cross references in our ERP system by uploading customer's part numbers Serve as customer service contact, responding to any and all product questions
Create Return Authorizations and investigate possible errors causing excessive returns on a product
Monitor item rejections by customers
Suggest products to include on customer's sales to increase product sales
Miscellaneous information uploads to our system on schedule and upon request
Requirements
Strong communication skills, written and verbal
Curiosity and passion about data, visualization and solving problems
Creativity to determine the best solution for a real-world problem with quantitative data
Experience with reporting, descriptive statistics, probability, and cleaning big datasets
Willingness to question the validity, accuracy of data and assumptions
Enjoyment from collaborating with others in team environment
